I haven't received my early access content and alpha early access

I have had this problem since the 24th, what do I have to do? I have looked for the support system, but I did not find it and I had to go looking through the forum and I found “team@owlcatgames.com”. Has it happened to someone else?

Alpha is not yet released. As long as Early Access is marked “payed” [sic!] in your backer portal you are fine…

98/5000

Thank you very much, I was already quite confused and anguished, grace knowing it, I am calmer.