I asked for refund

Hello.I asked for refund on their email but no one is answering for days.What i can i do?I want to buy it on GMG(i preordered on their website)Thank you

Hello there. I’ve put the topic to the Community Managers attention but it’s a late evening in Moscow so it may take a while for you to get an answer.
Edit: To my knowledge, you’ve been answered through the email.

Thenk you because of you they answered me :slight_smile: cant give me refund but is ok i hope they will give me steam key.Thank you again