Game Crashing on loading screen

i5 6500
16gig ram
gpu AMD RAdeom RX 5700

The game freezes on the loading screen and hijacks the screen i am playing on the first time it crashed was after character creation

Is there a config file i can edit to force the game to play in windowed mode or borderless fullscreen

I have verified the game files using steam and i’ve tried a fresh install My driver files are up to date

thank you very much…