Can't enter "Old sycamore" location from the map

I can’t enter “Old sycamore” location from the map. I try to enter but it always crashes at 60% loading.
Platform: Windows 10.
Version of game: the newest with the latest patch installed.

How to solve this problem?

Try to verify the integrity of the game files
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Are you using any mods and if yes, which ones?